This element in our framework is the business architecture. It’s all about the leadership team articulating a clear understanding of the organization and redefining expectations for the business:
- Content & Context
- Decision Rights
This plank should fundamentally describe the Future State business model and be extremely agile.
Assuming the “WHY change” is compelling and well articulated, it becomes crucial to describe what actually needs to change. It’s equally important to describe what needs to stay the same.
Defining the Future State
As company’s begin to describe the business from the outside in, the foundation of the modern business model should naturally emerge. The core platform will surface and ultimately help to develop a standardized, simplified and automated system of operations and processes.
A core principle of the Future State business model is to ensure that the “consumerization of technology” is thoroughly incorporated. This is not an IT exercise, but rather a business-driven program that uses technology to leverage its power.
~ from Blind Spot: A Leader’s Guide to IT-Enabled Business Transformation