Charlie Feld has developed the play book for IT success. His very clear framework for transforming IT into a competitive strength is something that all business and IT executives need to know. Blind Spot is full of great examples and practical implementation guidelines that Charlie perfected over many years of driving IT-enabled business transformations at leading corporations.

Rob Carter, Executive Vice President and Chief Information Officer, FedEx Corporation

Charlie Feld has an amazing ability to demystify IT and communicate with business leaders clearly and colorfully. His book is a must have for every business leader’s library.

Gary Kelly, Chairman and CEO, Southwest Airlines

Blind Spot: A Leader’s Guide to IT-Enabled Business Transformation

Blind Spot: A Leader’s Guide to IT-Enabled Business Transformation describes a framework developed and enriched by Charlie Feld over the last 30 years in a variety of organizations, including Frito-Lay, Burlington Northern Santa Fe, Delta Air Lines, Home Depot, and Southwest Airlines. This framework demystifies technology, serves as a foundation and confidence builder, and is durable through the eras, across industries, and is simple in nature. This way of doing things is woven into a management system that has been proven to work in many large enterprises.

Table of Contents

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Foreword

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Introduction

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